New year, new shipping policy

New year, new shipping policy

Heading into 2019, we're changing our shipping policy to align it with the industry standard and to simplify your shipping experience.

What's changing?

Our threshold for free ground shipping is increasing from $25.00 to $50.00.

The cost of 2-day flat rate shipping—for orders that don't meet our free shipping threshold—is decreasing from $7.00 to $5.00.

Our standard shipping method is now FedEx One Rate, which will reach most parts of the US in 2 days—an improvement over USPS, which can take up to 5 business days. 

What does this mean for you?

For most of our customers, not much will change. You'll still qualify for free shipping, and your coffee should arrive a bit quicker than it has in the past. (We will continue to ship via USPS to those of you who use PO boxes—just choose Flat Rate Shipping at checkout.)

Customers who are trying PT's for the first time, purchasing just one bag of coffee or a sample box, will spend less on shipping.

Shipping remains free for our monthly subscription boxes: the Single-Origin Subscription and the Espresso + Single-Origin Subscription.

Most important, less time in transit means fresher coffee!

Find out more on our Shipping FAQs page.

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Comment 1

Linda Caldwell on

I have been a Kansas customer for a long time. 90% of the time, I order the same 3 bags of coffee costing just slightly under $50 with free shipping, until this order. In rural KS many deliveries go to a P.o. box, and mine will continue to be delivered there. Your new shipping policy certainly doesn’t improve my situation.

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